Every citizen,
connected to governance.
ప్రజలతో, ప్రతి అడుగులో.
Praja Connect unifies your cadre hierarchy, citizen master, grievances, field surveys and service delivery into one command center — from the State office down to the polling booth.
9 roles · module-level RBAC · web admin + mobile field app
12,480
Active cadre
326
Open grievances
82%
Readiness score
Grievances resolved · weekly
+18%175
Assembly constituencies
6-tier
Geography, State to Booth
9
Role levels with RBAC
24/7
Citizen grievance intake
One platform
Everything a constituency runs on
Ten capability areas, one login, one source of truth — designed for the way political organisations and government coordination actually work.
Auth & RBAC
JWT access/refresh tokens, 9 roles and module-level view / edit / full access control across every screen.
Executive dashboard
Live KPIs, mandal and grievance charts, and a recent-activity feed — the whole constituency at a glance.
Cadre & citizen CRM
Booth-mapped cadre hierarchy plus a citizen master with family, voter and household data.
Grievances & SLA
Status workflow with department routing, SLA timers, geo-tagging, escalation and citizen feedback.
Service delivery
Officials directory, escalation matrix, schemes, beneficiaries and an eligibility checker.
Engagement
WhatsApp inbox, events with QR check-in, surveys, a Leaflet GIS map and development projects.
Door-to-door surveys
Offline-first D2D campaigns with a sync queue, household mapping and volunteer targets.
AI Command Center
Health, readiness, sentiment and risk alerts with a daily briefing — computed over live data.
Reports & export
Cross-module analytics with one-click CSV export for offline review and audits.
Mobile app
An Expo app for cadre in the field — login, directory, grievances, eligibility and events.
Inside the platform
Built for the booth, the mandal and the State
A closer look at the modules that do the heavy lifting.
Organisation
Cadre hierarchy, mapped to every booth
Model the party from State down to the polling booth and place each karyakarta exactly where they work.
- Six-tier geography: State → District → Constituency → Mandal → Village → Booth
- Designations, contact details and active / inactive status
- Booth-level coverage so no part of the constituency is blind
Organisation
Praja Connect module
People
A citizen master that actually knows the family
Maintain citizens with family linkage and voter data so outreach is personal, not a spreadsheet blast.
- Family and household grouping
- Voter and demographic fields
- Searchable, filterable and CSV-importable
People
Praja Connect module
Service
Grievances with a real workflow and SLA clock
Log, route, escalate and resolve — with a department SLA timer running and a full audit trail on every update.
- Auto-routing to departments and officials
- SLA due dates with overdue tracking
- Status history, geo-tagging and citizen satisfaction feedback
Service
Praja Connect module
Field
Door-to-door survey engine, offline-first
Run structured field campaigns even with no signal — responses queue on device and sync when back online.
- Custom questions, options and sentiment capture
- Household and family-member mapping with photos & geo
- Volunteer targets, follow-ups and a resilient sync queue
Field
Praja Connect module
Role-based access
Nine roles, the right access for each
From Super Admin to Citizen, module-level RBAC means every person sees exactly what they should — no more, no less.
- 1
Super Admin
Full platform control & configuration
- 2
State Leader
Statewide visibility across all districts
- 3
District Leader
A district and its constituencies
- 4
Constituency Incharge
One constituency, end to end
- 5
Mandal Coordinator
A mandal and its villages
- 6
Booth Coordinator
A polling booth and its voters
- 7
Volunteer
Field tasks, surveys and outreach
- 8
Government Official
Assigned grievances & service delivery
- 9
Citizen
Raise grievances & track resolution
In the field
A mobile app built for cadre on the ground
The Expo app keeps your karyakartas productive between booths — even where the network drops. Everything syncs back the moment they reconnect.
- Login, dashboard and directory in your pocket
- Log and track grievances from the field
- Door-to-door surveys that work offline and sync later
- Event QR check-in and push notifications
Offline-first sync queue
Ready to run your constituency from one screen?
Sign in to the dashboard or request a guided walkthrough with demo data.